Luminous Treasures Shipping Policy

Effective Date: January 1st, 2025

At Luminous Treasures, we are committed to providing our customers with a seamless and reliable shopping experience. This Shipping Policy outlines the terms and conditions for the shipment of products purchased from our online store.​

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Shipping Information: 3-5 Day Delivery

We understand that when you place an order, you want your items to arrive quickly and in perfect condition. That's why we offer a reliable 3-5 day shipping option to ensure your satisfaction.

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Processing Time: Once we receive your order, it takes 1-2 business days for processing. During this time, we carefully pick, pack, and prepare your items for shipment. Our team is dedicated to ensuring that each package meets our high standards of quality and care.

Shipping Time: After processing, your order will be shipped out and should arrive within 3-5 business days. We partner with trusted carriers to provide timely and dependable delivery services. Please note that shipping times may vary based on your location and any potential delays from the carrier.

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Tracking Your Order: You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This allows you to monitor the progress of your shipment and know exactly when to expect your package.

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Shipping Costs: Our 3-5 day shipping option is available at a flat rate, providing an affordable and predictable shipping cost. For orders over a certain amount, we also offer free shipping as a token of our appreciation for your business.

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Delivery Details: Please ensure that the shipping address provided at checkout is accurate and complete. Any errors in the shipping address may cause delays or failed deliveries. If you need to update your shipping information after placing an order, please contact our customer service team as soon as possible.

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Exceptions: While we strive to meet our 3-5 day shipping window, there may be exceptions due to holidays, weather conditions, or other unforeseen circumstances. In such cases, we will do our best to keep you informed and ensure your order arrives as soon as possible.

Thank you for choosing our products. We are committed to providing you with a seamless and enjoyable shopping experience. If you have any questions or concerns about our shipping policies, please don't hesitate to reach out to our customer service team for assistance.